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Sinds 1. November 2014 bestaat Rotita.De shop heeft een zitting in Shanghai ( China), en was vroeger onder de naam WholesaleItOnline bekend. Ook wanneer de designs van beide modeshops zich onderscheiden, zijn de aankoopvoorwaarden en het assortiment gelijk gebleven: Er zijn werkelijke mooie koopjes bij de Fashionstore, waardoor het zeker een bezoek waard is. 

 

Rotita Index

Nieuwe naam, nieuwe trends: De China-Shop Rotita

Ervaringen met Rotita

Onze eerste bestelling bij Rotita hebben wij ontvangen. Uiteraard had het door de gebruikelijke kerstchaos langer geduurd dan aangegeven, maar daarvoor is het in totaal 25 werkdagen uitsluitend begin januari aangekomen. Het verloop en de communicatie die wij hebben gehad, laat nog enkele gebreken zien zoals problemen met de automatische verzending van E-mails- wij hebben geen bericht over de verzending van onze bestelling ontvangen, daardoor moesten wij eerst op de Rotita-website inloggen, om te zien, of onze pakket inmiddels al onderweg was. 

De omgang naar een nieuw domein heeft echter goed gefunctioneerd: Er waren geen lange offlinetijden, de omleiding naar het nieuwe domein functioneert zonder moeilijkheden en ook de E-mails werden redelijk snel beantwoord, zodat wij deze naamsverandering succesvol hebben ervaren!

Betaling

Betalen kunt u ook bij Rotita alleen maar met uw PayPal-Rekening. U kiest of voor de snelle weg en klikt op "Checkout with PayPal" of u kiest voor de langzamere weg. Omdat u hoe dan ook via PayPal betaalt, is het eindeffect eigenlijk niet heel verschillend. Wij bevelen altijd aan om met PayPal te betalen door de goede kopersbescherming, desalniettemin waren wij ook met het betalingsproces erg tevreden. Door de PayPal kopersbescherming bent u afgeschermd, omdat PayPal een 180-dagen-tijd aanbiedt voor het gebruik maken van deze Kopersbescherming. Dit is om bij ongewenste problemen uw geld terug te kunnen ontvangen. 

Rotita Payment Options

Ondersteunende Betaalsystemen

PayPal PayPal

De goede oplossing - snel, praktisch en met een goede kopersbescherming. Wij bevelen PayPal aan bij alle buitenlandbestellingen.

Creditcard

Visa

MasterCard

AmEx

De Creditcardbetaling verloopt hier, net als bij vele andere Online-Shops, direct via PayPal. Zodoende ontvangt niet de China-Shop uw Creditcardgegevens, maar daarvoor praktisch gezien de betaling die door PayPal bevestigd is. 

Verzendkosten en Levertijden

U heeft de mogelijkheid te kiezen tussen kostenloze verzending, standaardverzending zoals Expressverzending.Bij de kostenloze alternatief moet u tussen 7-15 werkdagen rekening houden. Onze ervaring tot zover is, dat de verzending in totaal tot 25 werkdagen kan duren- hier is Rotita in de aanduidingen iets te optimistisch. Duurt voor u alles eigenlijk te lang, dan kunt u voor de standaardverzending kiezen. Hier moet u alleen maar 5-7 werkdagen wachten en verzendkosten inplannen.  Is dat u nog niet snel genoeg, dan kunt u de Expressverzending kiezen, hier i uw pakket binnen 3-5 werkdagen bij u en de verzending loopt meestal op tot een dubbel bedrag van de standaardverzending.

 

Rotita Shipping Methods

Rotita en Douane

Onze ervaring met WholesaleItOnline dekt zich met onze ervaring met Rotita : tot zover zijn onze bestellingen zonder verdere problemen aangekomen. De declaratie van de pakketten waren tot zover in orde en doordat wij alleen voor een totale waarde van onder 150€ hebben besteld, hoefden wij niet voor Wholesaleitonline of Rotita nog naar de douaneamt toe rijden. Wij hebben voor meer dan 26€ besteld, door de redelijke creatieve declaratie van de Chinezen werd de goederenwaarde bij de declaratie alleen zeer zelden realistisch aangegeven en zodoende moesten wij tot zover alleen één keer de 21% invoerbelasting aan onze postbode betalen. In het geval dat er nog vragen zijn met betrekkeing tot mogelijke kosten, kijk dan eens in onze Douane-FAQ.

Our rotita package

Onze Rotita-bestelling: goed verpakt, heeft echter tussen de kerst-posten chaos 25 werkdagen geduurd.

Teruggaverecht

Binenn 7 werkdagen kunt u uw goederen, indien deze verkeerd of beschadigd geleverd zijn, weer terug gezonden worden. Hier moet er opgelet worden dat de goederen ongebruikt, onbeschadigd en in originele verpakking aan de shop teruggestuurd wordt. Kiest u de verkeerde maat of verkeerde kleur, dan wordt de omruiling ook geaccepteerd, u moet echter wel zelf de verzendkosten zowel de terugzending en de nieuwe levering en mogelijk nog administratiekosten van $3 betalen. 

Bijzonderheden

Niet alleen door de Live-Chat ontvangt u een goede klantendienst,maar ook onder de rubriek „Daily Deals“ kunt u geniale koopjes scoren. Ook de eigen fashion blog is eigenlijk een goed idee- wordt echter lange tijd niet meer verzorgd. Ben je daar geregistreerd, dan ontvang je tussen 6-16% korting tussen 1-8 producten per maand kostenloos. 

Conclusie

Wie van aangename maar toch bijzondere mode houdt en graag over haar eigen style bloggt, kan in ieder geval Rotita bezoeken. Bovendien biedt de Online-Shop dagelijks Deals aan, die gunstig zijn. En daarbij is de Shop wat betreft de levering ook nog fixer dan de grote deel van de concurrenten. Rotita beloofd een kostenloze standaardverzending, die u uw nieuwste lievelingsstuk hoogstens na 15 werkdagen in handen neemt. 

Alternatieven

Rotita scoort niet alleen door een groot productassortiment maar ook door kwaliteit en de kostenloze verzending. Soortgelijke shops komen bij de volgende stap ter sprake:

 Alternatief 1:  SheIn
SheIn
 
versandkostenfrei
vanaf$30

kostenloze verzending vanaf $30, grote selectie aan damesmode, Aziatische maten moet op gelet worden- altijd iets groter bestellen!

 Alternatief 2:  Lookbookstore
Lookbookstore
 
free shipping kostenloze verzending, omvangrijk assortiment, interessante, actuele Streetstyle-Mode
 Alternatief 3:  Dressve
Dressve
 
free shipping
vanaf $80
kostenloze verzending vanaf $80, omvangrijk assortiment aan damesmode

0 Rotita Coupons

Rotita heeft regelmatig wisselende spannende sales aanbiedingen en deals- wanneer er ook nog interessante couponcodes zijn, dan vindt u deze bij ons. IN het geval dat u er één kent, die bij ons nog ontbreekt, stuur het ons dan!

 

Sorry, momenteel zijn er geen coupons beschikbaar

378 Recensies

Bestel door
02-05-19

Inge

Ik bestelde op 15 april 2019 en mijn bestelling is op 2 mei 2019 aangekomen. Ik ben tevreden.
Vertaal 19-06-20

Nicole

I am very unhappy with this company and it's return policy. I will never purchase items from here again. Please note that they expect you to pay the full cost if you return an item and they do not send out a print out receipt with the items. It makes the whole system seem untrustworthy.
Vertaal 13-06-20

Robin

I ordered a swim suit April 29, 2020. Still didn’t receive it. I have been emailing customer service and no replied back. This is been going on for weeks now! Horrible company never again
Vertaal 22-05-20

Kathy

Did not fit and wanted a refund and to return. offered 50% back and wanted me to keep the clothes. I settled for 70% back and donated the clothes. Out of China. Terrible company to deal with. 0 stars!!
Vertaal 06-04-20

Louise

They lied about the materials used to make the dress I ordered. What was advertised was not delivered. I can't wear a dress that looks stylish and elegant in the photo (and is advertised as a certain material) but it actually made of t-shirt material!!! They refuse to cover the cost of return and say that the false advertising is "not their fault". They have terrible customer service. Scam.
Vertaal 02-04-20

TRACY LANGLEY

ROTITA is a company of THIEVES AND LIARS!! DO NOT TRUST THEM! I ordered items on 12/13/2019 and they claim that the packages were "delivered", therefore they aren't entitled to provide a refund to me even though I NEVER RECEIVED THE SO CALLED "DELIVERED PACKAGES". At one point in my Claim Ticket with them, they acknowledge they were going to issue a refund to me, but they didn't and now they just keep telling me to "Close the PayPal dispute and we will refund", but I don't even have an open dispute with PayPal. I can't close a dispute that I don't have open!!! I even paid for shipping insurance, and their policy states "all money will be refunded or product replaced in the event of lost packages or damaged product", but THEY STILL WON'T HONOR THEIR OWN SHIPPING INSURANCE POLICY!!! So don't order from this company, they won't send your product and they won't refund your money, even if you pay for the shipping insurance! THIEVES AND LIARS AND CRIMINALS! WHAT ELSE CAN YOU EXPECT FROM A BUNCH OF LOW LIFE PEOPLE FROM HONG KONG!!!! THEY'RE ALL THIEVES! THEY CAN'T MAKE AN HONEST LIVING SO THEY STEAL FROM OTHERS!!!
Vertaal 21-02-20

Linda

ZERO STARS. Rotita is far and away the worst company that I have ever dealt with. It took over a month to receive my order. The clothes look cute but on arrival, none of them fit; one item was too large and the other two were too small even though they were supposedly the same size. I requested an RMA, several times, and they finally sent it. I returned the merchandise, tracked it, got a proof of delivery showing that it had been received by them and demanded a refund. It took awhile and a lot of demands and threats on my part but I did get a full refund. They then had the never to ask me for an excellent review. HAHAHA
Vertaal 19-02-20

Christine Birmingham

Don't hold out much hope of getting my refund wish I had read the reviews before ordering. After returning 2 tops I purchased they arrived very late so I have returned them, sent picture of return receipt as informed to do via raising ticket, must say all my enquiries/tickets were answered pretty quick I only hope they respond as quick with issuing my refund. They have some nice clothing etc on there website but shame they.re shipping and returns policies are letting them down my advise think very carefully before ordering from Rotita
Vertaal 05-12-19

Tomilola Adebiyi

I've had a very bad experience with Rotita and i just had to come warn other buyers to beware. I ordered three dresses on rotita in September. The orders were delivered on October 6. For context, i live in Canada. On getting the order, i found the quality of the dresses were really poor and substandard for a $40 dress (each) so i returned them through USPS to the address provided to me by their agent. My return was received on October 14, still within the 30 days return policy. I never received a refund and today, December 5, i reached out to them through live chat and the agent disconnected the chat when i asked for my refund. So i opened a new ticket, aside from my original refund ticket and got a message from them saying my return period had exceeded the 30 days return period and was no longer eligible for a refund.

In my mind, an online store with no physical location shipping from China is nothing but a scam. Buyers beware!
Vertaal 02-12-19

Jesper

This might be the worst merchant ever on the Internet. Purchased three items; returned one item within 10 days after purchased and was promised a refund within seven days. A month after the return was done the refund still hasn’t materialized after numerous contacts with customer service. You cannot get anybody on the phone and you can only do online chats or emails. Stay away from this merchant.
Vertaal 25-10-19

Doug J.

If I could give 0 stars I would !
I made a purchase (9-22) for my wife and daughter almost 5 weeks ago. I know they said it could take 2-3 weeks so I ordered far early (5 weeks in advance) to have the items for a Halloween party (in 2 days now)..
So on the 10th I inquired about the items. I was told they will be here the 15th. I wait and nothing.
The 17th I'm told delivered already. I said no they weren't. Then they will be here in 4 days. When I questioned about you said delivered and now 4 days what's going on ? They disconnected me.
Now on the 22nd they say delivered and I said it wasn't. They supply a tracking link in Chinese .. useless.
Then they say it was out of stock and I'll be reimbursed in a week or so. I told them it wasn't out of stock a month ago. After questioning them they disconnect me .. again.
I went to PayPal and filed a dispute. They respond that give it a few days please. I request a tracking # and they finally supply it and it hasn't left China yet. I demand my money back through PayPal because now I can't use the items .. the party in 2 days .. and I'm sick of their lies.
Their reply : I have checked your order.Your order is passing customs and then shipped to your country.It will take some time . After that, it will continue to be shipped.I have urged the express company to expedite shipment. Please be patient for a few days. Thank you for your patience and understanding.  Best Wishes!
They are refusing to refund me with this reply. Then when I finally get it they will say ship it back. Then they will make an excuse and only refund 1/2 back and after 2 months or so. I've just read the reviews which I should have prior.
And to all the positive reviews you're Trolls for Rotita !!
Do Not Buy from Rotita or China ! If you do you were warned !!
Vertaal 15-10-19

Diane

“Horrible quality, horrible customer service”

10/15/19

Wouldn't take Rotita items if they were giving them away. Took 2 months to receive, horrible fit and quality so I returned. Two months later, got an email that they wouldn't refund because they claimed the shirt had a stain on it........It was a bathing suit!!!! Never worn, never washed!! PS, the suit was shipped from China for goodness sakes!!!! BEWARE!!!!
Vertaal 14-10-19

JANET

I ordered some tops. They took quite a time to deliver.
When they come, there was a fault in the materials print. I don't like the material. The sizes were a bit small. I was going to return them, but there were so many bad comments about this site I decided to cut my losses & try & sell on ebay.
My advice is never use this company
Vertaal 10-09-19

jenny

it has happened to me their clothing looks lovely but after reading all the reviews it doesnt look very promeing i put in a order about 4 weeks ago still havent received it maybe be it may never turn up all thoese outlets must be the same i orderd 3 dress from another they came in the post yesterday it looked second hand the fabric was aful and had 2 big holes in it so if u are thinking of buying from any of them through fb DONT BOTHER they are cheap pricers and they look it too NEVER WILL I BUY ON LINE CLOTHS AGAIN i advise u all out there to do the same cause u will be disapointerd shop in ur own country it may cost u more but at least u know what ur getting
Vertaal 24-07-19

K Patel

I ordered 3 dresses & had to return them due to size issues. I returned the very next day I received them. I was told by the post office, that they will receive the parcel in 10 days. I was chasing them to see if they have received the parcel for nearly 6 weeks & After that they sent me message stating they can’t refund me full & can't send the another size as the item was stained. I don’t believe this, as I sent the items the very next day & Rotita has not been open and honest and didn’t even bother informing me that they have received the parcel until I asked them!!!

To my surprise another message came through stating only 1/4 amount was refunded and that too was on the rotita account & not in my bank account. Why refund on your store account??? Are you that confident that even after your unprofessional approach, people would buy stuff again?

However, on checking my Rotita account, there is no balance in my Rotita account. It seems they are there to extort the money from people.

I would like to know how to take this matter further as ultimately it is my hard earned money and I deserve the full refund.

Beware & don’t order anything from this company. Horrible experience and ZERO customer service.
Vertaal 12-07-19

Janice Michon

HORRIBLE! DO NOT BUY FROM THIS COMPANY! Cheap, ill-fitting clothes. Their customer service is terrible. They make you pay to return defective items. Go elsewhere!
Vertaal 02-07-19

JT

Slow customer service response (with bad English). No phone number to call. Can't track the package (I have been given the same tracking number 3 times - it just says label created. Way over 15 days since order. This is frustrating. I will NEVER ORDER from this group again.
Vertaal 28-06-19

Gloria

Terrible customer service - would not pay for the return of the WRONG item sent to me. Shady company, DO NOT ORDER FROM THESE PEOPLE.
Vertaal 06-06-19

Ingrid Bridges

Beware!!!!!! This company is not delivering what they advertise and they do not refund your money. Thanks to PayPal I was able to get my refund without my shipping fees.
Vertaal 01-06-19

BELAUD joelle

Je ne recommande pas ce site.
Pas facile de retourner un article décevant.
Les frais de retour ne donnent pas envie de commander sur ce site .
Il est préférable de commander à un site où il est possible de faire un retour gratuit en point relais.
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